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Name: |
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Invoice Number: |
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Home Address: |
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E-Mail Address: |
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1.
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How did you contact Economy Electric, Heating & Cooling? |
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| 2. |
What was your main reason for contacting Economy Electric, Heating & Cooling? |
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| Please tell us how much you agree or disagree with the following statements: |
| 3. |
The technician arrived in the time slot in which I was allotted. |
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The Technician was courteous and knowledgeable. |
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The Technician diagnosed what the problem was and was easy to understand. |
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The Technician explained all possible solutions to resolve my problem. |
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The Technician was able to solve my problem in a timely manner. |
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Was your problem resolved on the first visit or was an additional visit required? |
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Overall, how would you rate the quality of work you received from your technician? |
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Overall, how would you rate the satisfaction with the technician’s expertise? |
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| 11. |
Do you have any suggestions for improvement for our company or technicians? |
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| 12. |
Would you recommend us to your family, friends, neighbors and/or co-workers? |
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